When you become a homeowner, the last thing you want to worry about is all the unexpected damages your home may experience. Whether it’s water damage or fire damage, these can cause devastating destruction to your home. No matter the amount of damage to your Waterloo, IL home, calling a professional restoration company is important when it comes to getting your home back to its pre-loss condition. Not sure how to choose a restoration company? Read on for tips to help you make the best decision when hiring a restoration professional.
Certification

In the restoration and cleaning industry, the Institute of Inspection Cleaning and Restoration Certification, or IICRC, is a non-profit certifying and standard-setting entity. The IICRC maintains strict standards within the industry and for its member companies. This includes ongoing training, yearly certification renewals, and technician certifications. If you are questioning a company’s validity, start by asking for proof of certifications.
Insurance Compatible
Any reputable restoration company will be able to work directly with your insurance. If the company you are looking to hire says otherwise, this is a red flag. Your project manager and the insurance adjuster will work together to make sure the process runs smoothly, and excellent managers will help ensure you receive an industry standard of care that stays within your insurance limitations. When there is great communication between the restoration team and the insurance adjuster, the process quickens up!
Reputation and Business Rating
When searching for a reliable restoration company, make sure to take the time to read online reviews. A company that has years of experience should have good reviews for the various services they provide. Regardless of how many reviews a company has, how they handle negative reviews shows a lot about their attitude and professionalism. In addition, don’t forget to take recommendations from friends or family. Word of mouth referrals is a big deal in the restoration industry.
Response Time

A good restoration professional works efficiently when dealing with water or fire damage. Such experienced companies know how to quickly respond and offer 24/7 emergency services. They are committed to providing quick response times and if they must turn you away due to work overload, they will suggest reputable companies to address your emergency as soon as possible.
Having to deal with home repairs and damages can be stressful, which is why a restoration company comes in handy. Professionals just like Smoke Service Restoration, take a lot of the guesswork out of it and guide you through the entire process. For peace of mind when it comes to home restoration, Smoke Service Restoration is at your service. Give us a call to get started today!